Terms & Conditions

01. Company information

KillerBrakes.com is operated by KillerBrothers Motorsport SRL, a company registered in Romania. Throughout these Terms & Conditions, “KillerBrakes”, “we”, “us” and “our” refer to the website operator.

Company: KillerBrothers Motorsport SRL
VAT / Tax ID: RO39869301
Trade Register No.: J40/13118/2018
Registered office: Street Elev Nicolae Popovici nr 27 Bucharest Romania zip 051769
Customer support: office@killerbrakes.com
Phone / WhatsApp: +40 747 930 208

02. Scope of these terms

These terms govern the use of KillerBrakes.com and purchases made through our online shop. By placing an order, you acknowledge the terms made available to you before completing checkout.

Customers buying for personal use may qualify as consumers and benefit from mandatory consumer-protection laws. Purchases made for business or professional purposes may be governed by additional agreed commercial terms. Nothing in these terms excludes or limits rights that cannot lawfully be excluded.

03. Product descriptions and vehicle compatibility

We aim to provide accurate information about brake kits, calipers, discs, pads, brake lines, accessories and tuning products. Product specifications, illustrations and availability may vary by model, manufacturing revision and vehicle configuration.

Brake-kit fitment: Wheel diameter alone does not guarantee caliper clearance. Wheel design, offset (ET), spoke profile, suspension components and other modifications may affect compatibility. Wheel spacers or other approved components may be required for certain installations. Please check measurements and contact us before ordering if you are unsure.

Compatibility information is intended to assist product selection; it does not replace product-specific manufacturer instructions. If we provide incorrect compatibility information or goods do not conform to the contract, your mandatory legal rights remain unaffected.

04. Orders and contract formation

When you submit an order, you are requesting to purchase the products shown in your checkout summary. An automated acknowledgement confirms that we have received your request; a contract is formed when we confirm acceptance of the order on a durable medium, in accordance with applicable law.

If a product is unavailable, a listing has a material error or we cannot fulfil an order, we will contact you to discuss available options. If we cannot accept an order for which payment has already been received, we will refund the amount paid without undue delay. Consumer rights concerning confirmed orders and legally required refunds remain unaffected.

05. Prices, VAT and currencies

Product prices, applicable taxes, delivery charges and the total payable are presented during checkout before you confirm your order. Where required for consumer sales, prices are displayed inclusive of applicable VAT. Any tax treatment for an eligible international or business transaction will be applied in accordance with the applicable rules.

If you view prices in a converted currency, the final checkout currency and amount govern your payment. Exchange rates and card-provider charges may vary. Delivery, installation, import duties and other optional costs are not included unless expressly stated before ordering.

06. Payment methods

Available payment methods are displayed at checkout and may include card payment, PayPal or bank transfer, depending on the order and destination. An order paid by bank transfer may be processed after cleared funds have been received. Never send payment to different bank details without independently confirming the change through our published contact information.

07. Stock, backorders and personalised products

Stock indicators and lead times are estimates unless a specific delivery date has been agreed. Some products are sourced from manufacturers or prepared after an order is placed. Please contact us before ordering if you need parts for a fixed workshop appointment or event.

Custom caliper colours, bespoke logos or other individual specifications may require additional production time. We will communicate relevant lead times and any restrictions on cancellation before the order is confirmed. A product described as “special order” is not automatically exempt from consumer withdrawal rights; the legal exception depends on whether it was made to the customer’s specifications or clearly personalised.

08. Dispatch and delivery

Delivery options and available charges are shown at checkout where supported. Any stated dispatch or transit estimates are indicative unless we have expressly agreed a binding delivery date. We will fulfil orders within the agreed period or, where no period has been agreed, in accordance with the applicable statutory deadline.

Please check the contents of your parcel on arrival and let us know promptly if anything appears damaged, missing or incorrect. Photographs of the packaging and products can help us investigate with the carrier.

Reporting visible damage to the courier is helpful, but failure to do so immediately does not automatically remove your legal rights against the seller.

09. International orders and customs

We offer international delivery to supported destinations. Outside the European Union, local import VAT, customs duties, clearance fees or restrictions may apply depending on the destination and the delivery terms agreed at checkout. Unless we have expressly agreed otherwise, such destination-country charges may be payable by the recipient. Contact us before ordering if you require confirmation about delivery options or documentation.

10. Consumer right of withdrawal

If you are a consumer making an eligible distance purchase, you generally have 14 calendar days to withdraw from the contract without giving a reason, subject to statutory exceptions. For goods, the period normally begins when you or a person nominated by you (other than the carrier) takes physical possession. If items from the same order are delivered separately, it generally begins on receipt of the final item.

To exercise this right, send a clear withdrawal statement before the deadline to office@killerbrakes.com or use the dedicated online withdrawal function made available on the website. You do not need a return authorisation number to exercise a statutory withdrawal right.

Unless we agree to collect the goods, send them back without undue delay and within 14 days of notifying us. Please ask for the current verified return-shipping address before dispatch. The direct return-shipping cost is borne by the consumer when this was properly disclosed before the purchase and the law does not require the seller to cover it.

Read our full Returns & Refunds Policy →

11. Refunds and withdrawal exceptions

Following a valid statutory withdrawal, we refund the required payments, including the cost of our least expensive standard outbound delivery option where applicable, without undue delay and normally within 14 days after receiving your withdrawal notice. Where legally permitted, we may wait until we receive the returned goods or proof of dispatch, whichever occurs first. Refunds ordinarily use the original payment method, without extra refund fees.

We do not automatically deduct PayPal fees, card-processing fees or a fixed restocking charge from statutory withdrawal refunds. You may be responsible for diminished value caused by handling beyond what is necessary to establish the goods’ nature, characteristics and functioning; opening a box or inspecting an item does not automatically cancel withdrawal rights.

The withdrawal right may not apply to goods made to a consumer’s specifications or clearly personalised, or to certain digital content where all legally required conditions for beginning supply and acknowledging the loss of withdrawal rights have been met. Statutory rights for faulty, incorrect or nonconforming goods continue to apply.

12. Legal guarantee and nonconforming products

Consumer purchases benefit from mandatory rights regarding goods that are incorrect, defective or otherwise do not conform to the contract. Under the generally applicable Romanian consumer-sales rules, the seller is liable for qualifying nonconformities discovered within two years from delivery, subject to the relevant legal conditions and any more protective mandatory rules.

Depending on the circumstances, remedies may include repair, replacement, a proportionate price reduction or termination of the contract. Remedies required by law are provided without costs to the consumer. Where the law applies to correctly installed nonconforming goods, necessary removal and reinstallation operations or their costs may also be covered.

Manufacturer commercial warranties may offer additional benefits but cannot replace or reduce statutory consumer rights. Please read our Warranty & Brake Installation Guidelines for technical guidance and the claims process.

13. Brake installation and motorsport use

Braking systems are safety-critical components. Installation should be performed by a qualified technician in accordance with manufacturer instructions. Verify wheel-to-caliper clearance, disc dimensions, mounting hardware, brake-line routing and all vehicle-specific requirements before driving. Never operate a vehicle with a suspected braking fault.

Drilled brake discs, pads and other friction components may experience different wear characteristics under repeated high-temperature use. Track-day, racing and competition applications may be subject to specific product limitations or commercial-warranty conditions disclosed with the product. Such limitations do not automatically exclude mandatory rights for a qualifying nonconformity.

Damage resulting from an independently established installation error, misuse or unauthorised modification may be relevant to a claim, but those factors do not automatically defeat rights concerning an unrelated product defect.

14. Software, tuning and digital products

Some products, including ECU/TCU tuning or OEM+ software, may involve digital content, licence activation, specialist installation or third-party terms. Compatibility, service scope, delivery method and applicable manufacturer conditions should be confirmed before purchase.

Where law allows the withdrawal right for digital content not supplied on a physical medium to be lost after performance begins, this is subject to the consumer’s express prior consent, acknowledgement and any other legally required confirmation. A general acceptance of these Terms & Conditions alone is not sufficient. Mandatory rights relating to digital-content conformity remain unaffected.

15. Business purchases

Where an order is placed genuinely for business or professional purposes, consumer-only withdrawal and statutory consumer-guarantee provisions may not apply. Any separately agreed business terms will be confirmed before or at contract formation. General rules of Romanian contract law and other applicable mandatory law continue to apply.

16. Website content and personal data

Website descriptions, photographs, design elements and other content may be protected by intellectual-property rights and may not be reproduced commercially without permission from the relevant rights holder. Third-party trademarks remain the property of their respective owners.

We process personal data in accordance with our Privacy Policy and use cookies and similar technologies as explained in our Cookie Policy.

17. Complaints, governing law and dispute resolution

If you have a complaint about an order, please contact office@killerbrakes.com with your order reference and a description of the issue so that we can review it.

These terms are governed by Romanian law, without depriving consumers of mandatory protections afforded by the law applicable to them. Disputes may be brought before the competent courts or handled through available consumer alternative dispute resolution mechanisms, as applicable.

ANPC – Romanian Consumer Protection Authority
ANPC – SAL (Alternative Dispute Resolution)

18. Changes to these terms

We may update these terms to reflect changes in our products, services or legal requirements. The version applicable to an order is the version provided in connection with that order; later updates do not retrospectively change an already concluded contract unless legally permitted and agreed where required.

For additional information, visit our Contact page, Returns & Refunds Policy or Warranty & Brake Installation Guidelines.